[怨듦났] 꽌슱븰援 IT 꽌鍮꾩뒪愿由ъ떆뒪뀥 옱援ъ텞

怨좉컼궗 : 꽌슱븰援
봽濡쒖젥듃湲곌컙 : 2018.01 ~ 2016.05 (4媛쒖썡)

꽌슱븰援먮뒗 2012뀈뿉 깉濡쒖슫 李⑥꽭 븰궗뻾젙떆뒪뀥쓣 援ъ텞븯뒗 怨쇱젙뿉꽌 뼵젣 뼱뵒꽌 諛쒖깮븷 吏 紐⑤Ⅴ뒗 옣븷뿉 븳 떊냽븳 쓳怨 븿猿 븳젙맂 슫쁺씤젰쑝濡 떎뼇븳 IT 슂援ъ궗빆쓣 닔슜븯怨 湲됱쬆븳 IT옄썝쓣 슚怨쇱쟻쑝濡 愿由ы븯湲 쐞빐 2011뀈 IT嫄곕쾭꼳뒪 泥닿퀎瑜 젙由쏀븯怨 2012뀈 援궡 븰 理쒖큹쓽 ITSM援ъ텞븯뒿땲떎. 씠썑 In-House 媛쒕컻쓣 넻빐 50醫낆뿉 媛源뚯슫 IT꽌鍮꾩뒪슫쁺쓣 쐞빐 꽕듃썙겕옄썝愿由ъ떆뒪뀥쓣 援ъ텞븯뿬 쁽옱 珥 16醫낆쓽 IT꽌鍮꾩뒪愿由щ 쐞빐 IT꽌鍮꾩뒪愿由ъ떆뒪뀥怨 꽕듃썙겕옄썝愿由ъ떆뒪뀥, 뿬愿由ъ떆뒪뀥쓣 넻빐 뿰媛 100,000嫄댁쓽 꽌鍮꾩뒪瑜 泥섎━븯怨 엳뒿땲떎. 씠윭븳 怨쇱젙뿉꽌 湲곗〈 떆뒪뀥쓽 끂썑솕 媛쒖꽑怨 遺꾩궛 떆뒪뀥쓽 넻빀, 洹몃━怨 뼢썑 씪諛 鍮꾩땲뒪 꽌鍮꾩뒪濡쒖쓽 솗궛쓣 쐞븳 넻빀 뵆옯뤌 援ъ텞쓣 紐⑺몴濡 깉濡쒖슫 ITSM 떆뒪뀥쓣 援ъ텞븯寃 릺뿀뒿땲떎.

몴以 IT뾽臾 봽濡쒖꽭뒪 BPR 諛 넻빀 IT꽌鍮꾩뒪愿由ъ떆뒪뀥 옱援ъ텞

–혻 꽌鍮꾩뒪슂泥쓽 踰붿<瑜 겕寃 쟾궛떊泥, 蹂댁븞떊泥, 沅뚰븳떊泥, 떆뒪뀥媛쒖꽑떊泥, 뿬봽뜲뒪겕濡 굹늻뼱 珥 50醫낆쓽 쟾궗 꽌鍮꾩뒪슂泥쓣 옄룞솕븯뿬 愿由

– 씤봽씪(꽌鍮꾩뒪, 꽌踰, 꽕듃썙겕, S/W) 겢씪씠뼵듃(PC, 紐⑤땲꽣, 二쇰湲곌린, IP쟾솕湲, 湲고 넻떊옣鍮 벑) CMDB솕 븯怨 씠瑜 諛뷀깢쑝濡 겢씪씠뼵듃 CI瑜 긽쑝濡 꽌鍮꾩뒪슂泥愿由ъ뿉꽌 쟾궛옣鍮 吏湲, 援먯껜, , 諛섎궔, 諛섏텧쓽 옄궛愿由 씪씠봽씪씠겢쓣 援ы쁽

– 씤봽씪 CI瑜 긽쑝濡 씤봽씪 蹂寃쎄由щ 넻븳 옄궛愿由 씪씠봽궗씠겢쓣 援ы쁽

– CMDB뿉 援ъ꽦빆紐⑹쑝濡 씤봽씪 諛 봽濡쒓렇옩 젙蹂대 援ъ꽦븯뿬 젙蹂댁옄썝 蹂 꽌鍮꾩뒪 슫쁺 쁽솴 뙆븙

– 뻾젙젙蹂댁떆뒪뀥怨 뿰怨꾪븳 뼱뵆由ъ씠뀡 蹂寃쎌쓽 넻빀 愿由

꽌鍮꾩뒪 닔以 愿由ъ떆뒪뀥

꽌鍮꾩뒪닔以怨꾩빟(SLA, Service Level Agreement) 슚怨쇱쟻씤 넻빀愿由ъ 紐⑤땲꽣留

꽌鍮꾩뒪 꽦怨 뜲씠꽣 닔吏 諛 遺꾩꽍

– SLA룊媛 紐⑤땲꽣留

IT꽌鍮꾩뒪 룷깉

–혻 怨듭궗빆, 떊洹 슂泥, 옣븷, 泥섎━ 쁽솴 벑 IT꽌鍮꾩뒪 醫낇빀 젙蹂 씪紐⑹슂뿰븯寃 젣怨

–혻 媛 봽濡쒖꽭뒪 蹂 슫쁺쁽솴뿉 뵲瑜 떎뼇븳 넻怨 諛 蹂닿퀬꽌 젣怨

–혻 IT꽌鍮꾩뒪 紐⑤땲꽣留 吏몴 떆蹂대뱶

紐⑤컮씪 IT꽌鍮꾩뒪 룷깉

–혻 븰궡 諛 븰쇅湲곌쓽 IT궗슜옄뒗 뼵젣 뼱뵒꽌굹 돺寃 뒪留덊듃룿쓣 넻빐 IT 꽌鍮꾩뒪떊泥 諛뤒 떎떆媛 紐⑤땲꽣留 援ы쁽

down

Recent Posts

Leave a Comment