ITSM 꽦怨듭슂씤
e-GI ITSM 援ъ텞쟾왂
SLM/BSM 援ъ텞꽌鍮꾩뒪
援먯쑁꽌鍮꾩뒪
援먯쑁꽌鍮꾩뒪
Service Management Enterprise Solution 遺꾩빞쓽 由щ뜑媛 릺寃좎뒿땲떎.
IT 꽌鍮꾩뒪愿由ъ쓽 援먯쑁븘슂꽦
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援먯쑁꽌鍮꾩뒪 듅吏
- 泥닿퀎쟻씤 씠濡좉낵 쁽옣媛먯엳뒗 援ъ텞궗濡,
옱誘몃 뜑븳 媛긽寃뚯엫씠 議고솕맂 援먯쑁怨쇱젙
- 쟾臾 而⑥꽕똿 끂븯슦瑜 媛뽰텣 媛뺤궗吏
- 씠빐룄瑜 넂씪 닔 엳뒗 븳湲솕 援먯옱 諛
옄寃⑹쬆以鍮꾨 쐞븳 쁺臾멸탳옱 젣怨
- 怨좉컼쓽 援먯쑁紐⑹쟻뿉 留욎텛뼱 援먯쑁씪젙,
궡슜, 諛⑸쾿벑쓣 理쒖쟻솕떆耳 蹂대떎
李⑤퀎솕맂 援먯쑁
- 떎뀈媛, 떎뼇븳 떎臾 봽濡쒖젥듃 援ъ텞寃쏀뿕쓣 蹂댁쑀
- ITIL援먯쑁 諛 援궡 媛곸쥌 ITIL 꽭誘몃굹吏꾪뻾,
ITIL 뿰옱湲곗궗, 援궡 ITIL 꽑룄뾽泥댁쓽
二쇱슂 而⑥꽕꽩듃濡 솢빟
援먯쑁꽌鍮꾩뒪 異붿쭊젅李
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Course 냼媛
1

ITIL
Awareness
2

ServiceDesk Analyst
3

Service Desk Manager
4

Building Service Catalog